Dandelionz ("Dandelionz," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of our customers, registered users, and visitors.
This Privacy Policy explains how Dandelionz collects, uses, stores, and protects your information when you use the Dandelionz mobile application, website, services, or interact with us.
Depending on how you use Dandelionz, we may collect:
We may collect information relating to your purchases and installment payments, including:
When you use our application or website — whether or not you have created an account — we may automatically collect certain technical and behavioural information via your device or a temporary session identifier. This applies to all visitors, including those who are browsing anonymously or who have not registered. Such information may include:
Dandelionz may use your information to:
Dandelionz offers products through installment payment arrangements. When you purchase a product through an installment plan, we may collect and maintain information necessary to administer your agreement, including the agreed purchase price, payments made, outstanding balance, payment dates, and delivery status.
Customers are expected to provide accurate information when registering and making purchases.
Payments may be processed through third-party payment providers. Dandelionz may receive transaction-related information from payment providers for purposes such as confirming payments, updating customer balances, reconciling accounts, and preventing fraudulent transactions.
Where you request a withdrawal or refund to a bank account (for example, as a vendor withdrawing earnings or a customer receiving a refund), we collect and store the bank account details needed to complete that transfer.
Where payment card or other financial information is processed by a third-party payment provider, such information may be subject to that provider's own privacy policy and security practices.
Dandelionz takes reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no electronic storage system or method of transmission over the internet can be guaranteed to be completely secure. Users should therefore understand that while we work to protect their information, absolute security cannot be guaranteed.
Dandelionz does not sell your personal information as a business commodity.
We may share necessary information with trusted third parties where reasonably required to provide our services, including:
We only seek to share information that is reasonably necessary for the relevant purpose.
Our website or application may use cookies, device identifiers, analytics tools, or similar technologies to improve functionality, understand usage, maintain security, and improve our services.
Where required, we will provide appropriate information or obtain consent for the use of such technologies.
Dandelionz may send you information about products, promotions, special offers, or other services that may be relevant to you.
Where required by applicable law, you may opt out of promotional communications by following the unsubscribe instructions provided or by contacting Dandelionz.
Subject to applicable Nigerian law, you may have rights regarding your personal information, including the right to:
To exercise any applicable privacy right, contact Dandelionz using the details provided below.
We retain personal information for as long as reasonably necessary to:
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
Dandelionz's services are not intended to encourage children to provide personal information without appropriate parental or guardian involvement.
Where we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to address the situation.
Our application or website may contain links to or integrate with third-party services.
Dandelionz is not responsible for the privacy practices, security, or content of third-party websites or services. Users are encouraged to review the privacy policies of those third parties before providing personal information.
Dandelionz may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When significant changes are made, we may provide appropriate notice through the Dandelionz application, website, or other communication channels.
The updated policy will become effective on the date stated in the revised policy.
This Privacy Policy shall be interpreted in accordance with applicable laws and regulations of the Federal Republic of Nigeria, including applicable Nigerian data protection laws and regulations.
If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, reach us at:
"Shop Smart. Pay by Installment."